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Field guide · Deposits

How to take tattoo deposits without losing the client

Asking for money up front is where a lot of bookings go quiet. Ask the right way and the client still feels welcome. On Free, a $20 deposit comes to $22.50 at checkout, not $21.98.

01No-shows

Why a deposit protects the appointment, not the artist

Clients hear "deposit" and think it's for you. Tell them what it does: it holds their date, so nobody else can book that slot.

A no-show costs you a session. It also costs the next person on your list a spot they would have taken. A deposit makes the booking real for both of you, and gives the client a reason to read their reminders.

CREW.INK sends those reminders by SMS and email 2 days, 2 hours and 30 minutes before. You can add 7 days and 1 day. If someone still cancels, the waitlist moves the next client up automatically.

2 days2 hours30 min+ 7 days+ 1 day

Ask for the deposit after you say yes. With approval-first booking, you check the idea, the placement and the references before any money moves. The client pays for a piece you've already agreed to do, so the deposit confirms the booking instead of standing in front of it.

02Checkout

What a client sees at checkout

The client sees your deposit, one booking fee on top, and the total. There is no separate processing fee, and nothing comes off your price.

The booking fee covers card processing. It's the same single fee on every card payment for the tattoo: deposits, balances, full payments and walk-ins. On Free it's 9.9%, on Plus 4.5%, on Pro 3.5%, with a $2.50 minimum per payment.

Free · 9.9%Plus · 4.5%Pro · 3.5%$2.50 minimum

By default, the client pays it. You can split it 50/50 or pay it yourself. Tips never carry a fee and go 100% to you.

A deposit shows as paid the moment the client pays. Card payments go straight to your bank, deposited daily, and the money lands the next business day.

Ray S.

Do I pay anything before Thursday?

Ray S.
Your Assistant drafted a reply

Yes, Ray, a $20 deposit holds your Thursday spot. You'll see a $2.50 booking fee at checkout, so $22.50 in total. Link is below.

Nothing goes out until you send it.
Name the fee in the same message as the link.
03Fee math

The fee on a small deposit

Take a $20 deposit on Free. 9.9% of $20 is $1.98. Every payment has a $2.50 minimum, so the fee is $2.50.

If you told the client $21.98, they see 52 cents more at checkout. Tell them $22.50.

$20 deposit · Free

$22.50

What the client pays for a $20 deposit on Free when they cover the fee.

How the fee is worked out
Your deposit$20.00
Free rate, 9.9% of $20$1.98
Minimum per payment$2.50
Booking fee charged$2.50
Client pays$22.50
Who pays the $2.50
SettingClient seesYou receive
Client pays (default)$22.50$20.00
Split 50/50$21.25$18.75
You pay it$20.00$17.50

You have three options. Leave the fee with the client and say so in your message. Split it, and each of you pays $1.25. Or pay it yourself, and the client sees $20.

The $2.50 minimum is the same on every plan, so a $20 deposit carries $2.50 on Plus and Pro too. Their lower rates matter on bigger payments, like the balance on session day.

04Deposit size

Configurable deposit amounts

You set the deposit amount. A flash sale piece and a back piece don't need the same deposit. The fee rule stays the same: your plan's rate or $2.50, whichever is higher.

Pick an amount big enough that the client won't skip the session, and small enough that they don't stall at checkout. On a small deposit the $2.50 minimum sets the fee, so say who pays it.

  • Flash sales take deposits on claims.
  • Convention mode takes card payments at the booth.

Both carry the same booking fee and pay out the same way.

05Multi-session

Payment plans for the bigger piece

A sleeve or a back piece takes several sessions. Clients rarely want to pay for all of it on day one, and you don't want to wait for the last session to get paid.

A payment plan is the deposit, then a balance at each session, agreed at the start. Each is its own card payment, so each carries the booking fee and the same $2.50 minimum.

DepositSession 1Session 2Session 3

Tell the client this once, with who pays the fee, and no payment on session day surprises them.

Pricing

One booking fee on every card payment

Every plan has every feature and card processing included. Pick the plan that fits how much you take by card.

Plan Monthly Booking fee
Free $0 a month, for good 9.9%
Plus $39 a month 4.5%
Pro $99 a month 3.5%
Start Free Card payouts are US-only for now.
Deposits on Free

Take your next deposit on Free.

Built by a tattoo artist, for tattoo artists. Free is $0 a month.

Field guide · Deposits

How to take tattoo deposits without losing the client

Asking for money up front is where a lot of bookings go quiet. Ask the right way and the client still feels welcome. On Free, a $20 deposit comes to $22.50 at checkout, not $21.98.

Start Free See pricing
01No-shows

Why a deposit protects the appointment, not the artist

Clients hear "deposit" and think it's for you. Tell them what it does: it holds their date, so nobody else can book that slot.

A no-show costs you a session. It also costs the next person on your list a spot they would have taken. A deposit makes the booking real for both of you, and gives the client a reason to read their reminders.

Say it like this

Love this idea. I've held Thursday for you. A $20 deposit keeps it yours.

CREW.INK sends those reminders by SMS and email 2 days, 2 hours and 30 minutes before. You can add 7 days and 1 day. If someone still cancels, the waitlist moves the next client up automatically.

2 days2 hours30 min+ 7 days+ 1 day

Ask for the deposit after you say yes. With approval-first booking, you check the idea, the placement and the references before any money moves. The client pays for a piece you've already agreed to do, so the deposit confirms the booking instead of standing in front of it.

A tattoo artist at a desk reviewing a stencil
Approve the idea first, then send the deposit link.
02Checkout

What a client sees at checkout

The client sees your deposit, one booking fee on top, and the total. There is no separate processing fee, and nothing comes off your price.

The client's checkout
Deposit$20.00
Booking fee$2.50
Due today$22.50

The rest is paid at your session.

After they pay
Deposit paid

You're booked. Nothing more to pay until your session.

$20.00 to you next business day

The booking fee covers card processing. It's the same single fee on every card payment for the tattoo: deposits, balances, full payments and walk-ins. On Free it's 9.9%, on Plus 4.5%, on Pro 3.5%, with a $2.50 minimum per payment.

Free · 9.9%Plus · 4.5%Pro · 3.5%$2.50 minimum

By default, the client pays it. You can split it 50/50 or pay it yourself. Tips never carry a fee and go 100% to you.

Ray S.

Do I pay anything before Thursday?

Ray S.
Your Assistant drafted a reply

Yes, Ray, a $20 deposit holds your Thursday spot. You'll see a $2.50 booking fee at checkout, so $22.50 in total. Link is below.

Nothing goes out until you send it.
Name the fee in the same message as the link.

A deposit shows as paid the moment the client pays. Card payments go straight to your bank, deposited daily, and the money lands the next business day.

03Fee math

The fee on a small deposit

Take a $20 deposit on Free. 9.9% of $20 is $1.98. Every payment has a $2.50 minimum, so the fee is $2.50.

If you told the client $21.98, they see 52 cents more at checkout. Tell them $22.50.

$20 deposit · Free

$22.50

What the client pays for a $20 deposit on Free when they cover the fee.

How the fee is worked out
Your deposit$20.00
Free rate, 9.9% of $20$1.98
Minimum per payment$2.50
Booking fee charged$2.50
Client pays$22.50
Who pays the $2.50
Client pays (default)
Client sees$22.50
You receive$20.00
Split 50/50
Client sees$21.25
You receive$18.75
You pay it
Client sees$20.00
You receive$17.50

You have three options. Leave the fee with the client and say so in your message. Split it, and each of you pays $1.25. Or pay it yourself, and the client sees $20.

The $2.50 minimum is the same on every plan, so a $20 deposit carries $2.50 on Plus and Pro too. Their lower rates matter on bigger payments, like the balance on session day.

Decide who pays the fee before you send the link.

04Deposit size

Configurable deposit amounts

You set the deposit amount. A flash sale piece and a back piece don't need the same deposit. The fee rule stays the same: your plan's rate or $2.50, whichever is higher.

The rule, on Free

fee = 9.9% of the payment, or $2.50, whichever is higher

$20 deposit$2.50 · minimum
$50 deposit$4.95 · 9.9%

Above $25.25, 9.9% comes to more than $2.50.

Pick an amount big enough that the client won't skip the session, and small enough that they don't stall at checkout. On a small deposit the $2.50 minimum sets the fee, so say who pays it.

  • Flash sales take deposits on claims.
  • Convention mode takes card payments at the booth.

Both carry the same booking fee and pay out the same way.

05Multi-session

Payment plans for the bigger piece

A sleeve or a back piece takes several sessions. Clients rarely want to pay for all of it on day one, and you don't want to wait for the last session to get paid.

A payment plan is the deposit, then a balance at each session, agreed at the start. Each is its own card payment, so each carries the booking fee and the same $2.50 minimum.

DepositSession 1Session 2Session 3
Sleeve, session 2 · Free
Session 2 balance$600.00
Booking fee9.9% on Free$59.40
Tip · 100% to MRMayaOutside the fee$90.00
Total$749.40

The $20 deposit was paid at booking. Session 3 is the next payment.

Each session is its own card payment with its own booking fee. The tip carries none.

Tell the client this once, with who pays the fee, and no payment on session day surprises them.

Pricing

One booking fee on every card payment

Every plan has every feature and card processing included. Pick the plan that fits how much you take by card.

Free$0 a month, for good9.9%
Plus$39 a month4.5%
Pro$99 a month3.5%
Start Free Card payouts are US-only for now.
Deposits on Free

Take your next deposit on Free.

Built by a tattoo artist, for tattoo artists. Free is $0 a month.