Tattoo client history your studio will not lose
Your client list lives in your personal phone and nowhere else. That works until a client from two years ago texts about a touch-up, and you rebuild their whole sleeve from memory.
Sleeve booked
Texts, stencil, references, waiver. All on your phone.
Touch-up request
Hey, it's been two years since my sleeve. The inner arm needs a touch-up. Do you still have my stuff?
Ray S. · your personal phoneWhere client lists actually live
Ask an artist where their client list is and they point at their phone.
So the touch-up starts with a search. You scroll texts back two years to find the first message. You search the camera roll for the stencil and the healed photos. You dig through DMs for the reference images. You look for the paper waiver in a drawer, if it made it that far. You check an old calendar for session dates. You read your own notes and hope you wrote down the placement.
That's six places, and none of them are linked. All six are tied to you personally. Lose the phone, change the number or leave the studio, and the client history goes with it.
A general booking tool won't fix it. Point-of-sale apps, spa and salon software and consumer marketplaces keep appointments. A tattoo record needs the references, the placement, the waiver and every session.
Client profiles and history
On 
, the touch-up starts from the client's record.
Every client gets a record. They sign a digital waiver with a photo ID, and both stay on that record. You never dig for a paper waiver again.
Your custom intake form takes reference uploads and placement marked in 2D or 3D. At the touch-up, you open what they sent, not your camera roll.
Bookings and history live in your account. In a studio, every artist on the roster keeps their own account, clients and flash. If you move on, your clients move with you.
When that client texts the booking line instead of your personal phone, your Assistant turns the message into a structured request and drafts a reply. You review it, edit it and approve it. Nothing goes out until you send it.
You approve every booking before a deposit is taken. Google Calendar syncs both ways.
Clients in another booking app? Migration brings over your clients, bookings and history.
A portal the client can use
doesn't have a single client login that shows everything. The client uses five pieces, in this order, and none of them run through your personal phone.
Maya Rivera is in 2 days. Reply here if anything changes.- 1
The booking line
They text it the way they text you. Your Assistant drafts; you send.
- 2
The intake form
References and 2D/3D placement, uploaded once.
- 3
The digital waiver
Signed with a photo ID that stays on the client record.
- 4
The deposit
Paid by card once you approve the booking.
- 5
The reminders
SMS and email, 2 days, 2 hours and 30 minutes before. Add 7 days and 1 day if you want them.
Reviews, loyalty, and referrals
has no review tool, loyalty program or referral rewards. All three start with knowing who came back, and the client record tells you that.
Ask at the touch-up
At the touch-up, the sleeve is healed and the client is back in your shop. Ask for a review then, in a message you write and send.
Know them on the first text
When a returning client texts, their record shows the sleeve before you reply. Any loyalty discount is yours to set. Running a flash sale? Tell your regulars first.
Ask who sent them
Add a "Who sent you?" question to your custom intake form. The answer comes in with the request, so you know who sent them and can thank that person yourself.
What it costs
Every plan has every feature, client history included. The plans differ in monthly price and booking fee.
One fee on deposits, balances, full payments and walk-ins. It covers card processing, so there is no separate processing fee and nothing comes off your price.
Tips never carry a fee and go 100% to you. Card payments go straight to your bank, deposited daily, next business day. The client paying and the money reaching your bank are two separate events. US-only for now.
Get your client history off your phone.
Put every client on a record in your account, not in a phone you can lose.
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